James Healy
James is the Founder and Managing Director of The Behaviour Boutique.
He’s fascinated by humans and human nature and is passionate about using behavioural science to build better organisations.

An accomplished speaker, author, and advisor, James has extensive experience leading behavioural, cultural and technological transformation in global organisations. He’s led projects in more than 60 countries on 6 continents in industries including banking, insurance, mining, oil & gas, construction, transportation, government, education, health, human services, and aged care.
James previously co-founded and led Deloitte’s global Behaviour First offering, practically applying insights from Anthropology, Behavioural Economics, Neuroscience, Psychology, and Sociology to help organisations address their most critical challenges.
He hosts “The B-Word”, a podcast featuring leading figures from the social and behavioural sciences exploring what it means to be human and how organisations can better understand and influence behaviour.
James has authored or co-authored 3 books on behavioural science, organisational change, and AI adoption.
Partners
The Behaviour Boutique works with a broad ecosystem of specialists in service design, market research, and technology, providing solutions tailored to the unique needs and context of each organisation.
